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FAQS
What is Fly Now Pay Later?
Fly Now Pay Later is flight booking solution that allows you to book national flights and pay for them in installments, making travel more accessible and budget-friendly.
How does the payment process work?
Simply select your flight, choose the Happy Pay option at checkout, and you’ll be guided through selecting your preferred instalment plan.
What payment options are available?
Various installment plans are available based on your preferences. You can choose different durations and terms, which will be clearly outlined during checkout.
Is Happy Pay internet-free
Yes. Happy Pay offers a free-spending plan. If you pay on time, you’ll pay no interest.
Is there a minimum or maximum booking amount?
Yes, there are minimum and maximum limits for bookings using Fly Now Pay Later. These limits will be displayed during the booking process.
Can I use Fly Now Pay Later for international flights?
Currently, Fly Now Pay Later only offers payment plans for national flights.
What happens if I need to cancel my flight?
Cancellation policies depend on the airline's terms and conditions. Please refer to the airline's policy for specifics. Your payment plan may be adjusted based on any refunds.
Are there any additional fees for using Fly Now Pay Later?
There may be processing fees associated with using Fly Now Pay Later. Any applicable fees will be clearly displayed before you finalise your booking.
How do I manage my payment plan?
After booking, you can manage your payment plan through your Fly Now Pay Later account, where you can view payment schedules and make adjustments if needed.
What if my flight is delayed or canceled?
If your flight is delayed or canceled, you will still be responsible for the payment plan. Please contact the airline for assistance and any potential refunds.
What if I miss my payment?
A late fee is a penalty charged by Happy Pay if you fail to make a payment by the agreed payment date, separate late fees are charged for the first and second instalment.
How much is a late Fee?
This is the late fee for Happy Pay: A R100 late fee will be added to your Happy Pay account for failing to settle an instalment on time. Please note that this late fee will be charged every week for a total of three weeks if the payment remains outstanding. Therefore, if you miss the payment deadline, a R100 late fee will be added in the first week, another R100 in the second week, and a final R100 in the third week. Which means a total of R300 can be charged for each instalment that is not paid on time. It is important to settle your payments promptly to avoid incurring additional late fees and to keep your account in good standing.
How do I contact customer support for Fly Now Pay Later?
For any questions related to your payment plan, please reach out to our customer support team via email or phone. Contact details can be found on our website.
